16 August, 2017

Common sense methodology (not Agile)

Oleg Vishnepolsky, Global CTO at DailyMail Online and Metro.Co.Uk, writes Agile does NOT work.

It's obviously a bit of rant, but he lists some issues that Agile struggles with:

  1. Short-term thinking that results from following short iterations and daily stand-ups
  2. Architecture that often times can not be deployed piecemeal
  3. Complex infrastructure in production that is supposedly continuously getting deployed over. If you are Facebook, you can afford automation. Can you ?

17 July, 2017

From Product Manager to CEO

We know that the Product Manager is sometimes labelled the CEO of the Product. It's not the best definition, in my opinion, but I have become interested in the similarities between the role of the Product Manager and that of the CEO.

Warning: As one of the founders of the Cambridge Product Management Network, I'd love to find a speaker on this topic!

What's the difference?
Gregg Johnson was a Product Manager for 10 years and moved to Product Marketing at Salesforce and then joined Invoca as CEO. He comments that "product management is a great training ground for becoming a CEO. The very nature of the PM role requires building the skills you need to be a successful executive" in this article Want to Be a Great CEO? Be a Great Product Manager First.

Here's a summary of his reasoning:
  1. Create a compelling vision for your teams and company
  2. Make the hard investment decisions.
  3. Navigate between the 30-day and three-year levels.
I can summarise (1) & (3) as translation  - translation based on your audience: your conversation to a developer is different to that with a sales guy, which is different to that with a customer or a partner.

But even each one of those conversations has a time consideration: if you're talking to customer in pre-sales, then you want to discuss the business benefits of your current solution. If you're inviting an existing customer to participate in your beta programme, then you'll be laying your vision for the future and how your product in beta is an important building block for the future.

McKinsey in this article Product managers for the digital world list  Sundar Pichai, Satya Nadella, and Marissa Mayer as product managers and are now CEO to Google, Microsoft and (recently departed) Yahoo!
What’s more, product management is emerging as the new training ground for future tech CEOs.
McKinsey  reports that there are 3 types of 'mini-CEO' product managers in Silicon Valley:

  1. Technologist
  2. Generalist
  3. Business-orientated
McKinsey insightfully states:
Any critic of the analogy between product managers and CEOs will point out that product managers lack direct profit-and-loss responsibilities and armies of direct reports, so it is critical for product managers with ambitions for the C-suite to move into general management to broaden their experience.
Generally true!

01 March, 2017

Software Internationalisation & Localisation

My first job out of university translating software from English to French. In theory, globalisation of the software had already been done (ie making the software being able to support more than one language) and all was needed was localisation (the actual translation from English into the local language).

Needless to say that globalisation wasn't done perfectly. During testing, it was discovered that the additional language meant that all store orders were doubled, for example.

One of the UI designers for Dropbox, writes the following advice in Design for internationalization:

  1. Leave room for longer translations
  2. Avoid putting text in narrow columns
  3. Don’t embed text in images
  4. Don’t create sentences with UI elements
  5. Watch out for metaphors
  6. Use descriptive feature names
  7. Provide alternates for translation

Even big companies mess up. The translation of ebay's site struggled. In the violation of number 4 above the phrase "10h left" in the auction, then left was translated as a direction - oops!

06 January, 2017

Product Management analogies with American Football

Pragmatic Marketing interviews Neil Baron, lifelong New England Patriots fan and founder of Baron Strategic Partners in their podcast series.

Neil draws parallels with the scripted plays in American football and the instructions embedded in an orchestral score.

There are some great analogies:
  • Product Management or Product Marketing orchestrate the play for the rest of the organisation
  • Effective PM are the quarter back of the organisation to execute strategic role for the organisation, but don't be the water boy /girl that is waiting for others to tell them what to do, when to run onto the field and play a relative minor role.  (Approx at 24:30mins)

Conclusion: Be proactive or else you'll be reactive (like a water boy!)