Microsoft Office, Messaging, Needs, Standardization and Interoperability

This is a cracking article about 'Tools for getting the job done' (hat tip to Clayton Christensen), standardization of processes, ubiquity and interoperability.

Also watch this stylized video about Productivity Future Vision from Microsoft.

It ends with this classic quote:

Old: all software expands until it includes messaging
New: all messaging expands until it includes software