War stories, methodologies. An excellent video that can be easily consumed.
Rich was speaking at the Business of Software conference held at the start of October
I'm going to pull out one insight (amongst many):
4. Share trade-offs and scorekeeping with Sales leadership (at about 46 mins)
Rich talks of a mechanism by which the product management 'trades' the focus of the engineering team with the Sales team. His process requires Sales to metaphorically 'pay' for a feature - he uses a virtual token. This makes the Sales team prioritise which 'extra special' feature required for their 'super critical' strategic deal and then proceeds to pay for it.
Excellent concept - and one that doesn't apply just to Sales. I have applied it to Research as well:
"We really need Jenny to evaluate XYZ technology and blueprint a solution because she has the most applicable expertise."
"OK", I say, "What of the development plan in the next release are you trading out?".
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